by Tom Trimble, RN
|Quick Reference to Triage
by Valerie G.A. Grossman, RN BSN CEN CCRN
This new book, by an experienced nurse, can be a valuable resource in the orientation and mentorship of Emergency Nurses to the critical role of performing safe and successful Triage. No task is as critical to patient safety and smooth running of the department as astute triage. This person is literally "the point man" who first encounters the patient and must accurately prioritize the caring response.
The expertise to accomplish this requires skillful observation, sharp clinical judgment, excellent verbal skills, cultural sensitivity, and the projection of a humane caring which is empathetic and sympathetic. This book helps organize the development or review of these skills, and does so clearly, concisely, and conveniently.
The process of triage is outlined. Guidelines for the assessment and documentation of many conditions with appropriate interventions are suggested. "Pearls of Triage Wisdom" is as near as one can come to "instant experience." "Beyond Triage" concerns addressed include. customer service, Cross-Cultural Empathy (the brief descriptions of beliefs and practices from other cultures here is especially useful), getting the most benefit from an interpreter, a library of Spanish language questions for triage. a sample protocol for telephone triage.
A post-test is included for self-assessment or as part of an orientation program.
Even greatly experienced triage nurses will have their knowledge refined and expanded, their approach better organized, and their outlook broadened. With the current evolution of concerns regarding medical screening examinations, and the pressure of demand for services, no triage nurse or orientation program should be without this book.
has 17 years of experience as a clinical nurse, head nurse and manager, educator &
consultant, and quality improvement coordinator. --She still works in "the
front line" in upstate
|John F. Aarne is not only the artist for the book but the author's father as well.|
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