ENW-Masthead2.gif (25553 bytes)
bar_grnrule.gif (1559 bytes)

book_pageturner_anim.gif (2175 bytes)Review
by Tom Trimble, RN
Quick Reference to Triage
by Valerie G.A. Grossman, RN BSN CEN CCRN
TriageBook.jpg (99124 bytes)  

This new book, by an experienced nurse, can be a valuable resource in the orientation and mentorship of Emergency Nurses to the critical role of performing safe and successful Triage.  No task is as critical to patient safety and smooth running of the department as astute triage.  This person is literally "the point man" who first encounters the patient and must accurately prioritize the caring response.

The expertise to accomplish this requires skillful observation, sharp clinical judgment, excellent verbal skills, cultural sensitivity, and the projection of a humane caring which is empathetic and sympathetic. This book helps organize the development or review of these skills, and does so clearly, concisely, and conveniently.

The process of triage is outlined.  Guidelines for the assessment and documentation of many conditions with appropriate interventions are suggested.  "Pearls of Triage Wisdom" is as near as one can come to "instant experience."  "Beyond Triage" concerns addressed include. customer service, Cross-Cultural Empathy (the brief descriptions of beliefs and practices from other cultures here is especially useful), getting the most benefit from an interpreter, a library of Spanish language questions for triage. a sample protocol for telephone triage.

A post-test is included for self-assessment or as part of an orientation program.

Even greatly experienced triage nurses will have their knowledge refined and expanded, their approach better organized, and their outlook broadened. With the current evolution of concerns regarding medical screening examinations, and the pressure of demand for services, no triage nurse or orientation program should be without this book.

Tips from Quick Reference to Triage
If the triage nurse suspects the possibility of child or elder abuse, ask the parents or caretaker at various times throughout the patient's stay in the ED: "Tell me again, how did this happen?" --the ED staff will often be able to pick up inconsistencies in the history if abuse has occurred.
When caring for a pediatric patient, the triage nurse should also "care" for the parent or guardian of that child . . .If the parent is anxious, the child will be too."
(Of geriatric patients)
The  triage nurse must continually assess not only the patient's physical and emotional condition, but also how well the patient understands the triage questions.
"Be careful  not to overlook other physical injuries or illnesses in the psychiatric patient."
amzn-crt.gif (3625 bytes)
Valerie Grossman has 17 years of experience as a clinical nurse, head nurse and manager, educator & consultant, and quality improvement coordinator.  --She still works in "the front line" in upstate
New York
John F. Aarne is not only the artist for the book but the author's father as well.
Related URL:
ENA Position Statement
on Telephone Advice


Disclosure: ENW! receives unsolicited sample books for impartial review under its guidelines. ENW! has no financial arrangements with publishers or authors. The purchase links are provided by ENW! as a convenience to its readers; the non-obligatory use of these links will provide a small fee to ENW! from amazonbooks.com which provides no significant portion of operating costs for the website. ENW! is non-profit and dedicated solely to the interests of the Emergency Nursing specialty for which it is operated in trust. This page, as all others of the website, and the opinions of reviewers are subject to our DISCLAIMER.



Clinical Articles Special Articles


2003 ASA
"Difficult Airway Practice Guidelines"

Airway 10 Commandments
Action Plan for Airway Hell!

Using Anesthesia Bags
Optimizing Mask Ventilation
Sedation Guidelines
Sedation Principles
Sedation Checklist

Aphorisms, Maxims, and Pearls
Discharge Instructions
I.V. Starts -Improving Your Odds!
Pediatric Hints -An ABC
Tips & Tricks -from Other Nurses
Manipulative Behaviors by Patients

Heat Emergencies
End Tidal CO2 Monitoring
in CPR: A Predictor of Outcome

Fix This Airway!
Crises in Airway Management

Bioterrorism References
Headache & Stroke
Outsize Patients
--a big nursing challenge!

The Poisoned Patient
Respiratory Encounters (I Can't BREATHE! Part I)

Respiratory Encounters (I Can't BREATHE! Part II)


Internet Starter Set
Quick Subject Guide
Basic Desktop References
Medical Links
-  (Addiction Medicine to Gerontology)
Medical Links
- (Gov't to Medical Organizations)
Medical Links
- (Medical Records to Primary Care)
Medical Links
- [Psych. to Wilderness]
Nursing Links
Emergency Nursing Links
Pre-Hospital Links

- [Ambulance to EMS Web Pages]

Pre-Hospital Links
[Fire to Special Purpose Care Organizations]
Just for Fun Links
ENW !  urges help to
victims of recent disasters
American Red Cross  
donate page

supports and recommends


   Emergency Medicine education for everyone.

MP3 files provided by: Joe Lex, MD

Fabulous Places!  --  Fabulous Conferences!
Check frequently for updates


Plan for the Year Ahead!  
Meetings & Symposia

                   Meetings of 2013

Clinical Research Behind the Scenes at ENW! The World of Emergency Nursing
Meet the Editor
Temperature Management
Gastric Decontamination

Thermometry in Acute Care
Latest Research in Resuscitation

Septic Children
Carbon Monoxide
Malignant Hyperthermia
Geriatric Thermoregulation
NG Tubes
Disclaimer  Applies to all portions of this site!

Policies of this Website

Information for Authors

The Emergency Nursing
& Emergency Nursing World ! FAQ

ENW is [email protected]

What's This All About?

Tom Trimble's Tale
Library of Resources & Solutions
CPEN Review - Putting
 It All Together

Bedlam Among the Bedpans
Veinlite EMS
Body Piercing Removal Kit
& Training Program

Emergency Nursing 5-Tier
Triage Protocols
Emergency Newborn Care
Quick Reference to Triage
Quick-E Guides
The Emergency Nursing "Cool Web-Find!"
Honor Gallery of Previous Winners
An 1895 Look At Nursing
Beatitudes For Leaders
E-Mail Lists & Usenet Groups

Emergency Nursing WebLinks
Em-Nsg-L: The Emergency Nursing List
Night-Shift Survival Tips
Old-Aid -Archaic & Obsolete
University-Level Emergency Nursing Education
Words & Thoughts
California ENA Website ENW! Supports ENA  

is now

We Support

Use this button to
go to ENA's sit

Nursing World !
is an independent entity and
NOT a component







Nursing World !